FAQs
Your Questions Answered
What is holistic psychotherapy?
Holistic therapy psychotherapy incorporates an integrative framework to understand the whole individual (multidimensionality) and utilizes treatments approaches that support healing the mind, body and spirit. It aims at increasing well-being, seeks to heal and thrive on a deeper level. Some holistic modalities include: Heart Centered Hypnotherapy, guided Imagery, mindfulness, trauma informed yoga, biofeedback.
How long does therapy take?
The short answer is that there is no specific time frame, and that it depends on the type of changes that you are looking to make and the variety of issues that you are attempting to work on. Therapy can last from a few sessions to much longer. Some find therapy to be extremely beneficial and choose to make it a long-term process.
How long are sessions?
Sessions can be anywhere between 45 to 60 minutes. On certain occasions, based on necessity, they may be longer than 60 minutes.
What is your cancellation policy?
Our cancellation policy requires a 24 hour notice of cancellation. Cancellations under 24 hours may be subject to a late cancellation fee.
Do you offer therapy online or in office?
Therapy is offered both online and in office. We use HIPAA compliant telehealth platforms to conduct online therapy.
What equipment do i need for online therapy?
To participate in Telehealth appointments from your home, you will need one of the following devices:
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Desktop computer with a webcam, speakers, a 2.5 GHz processor, and 4 GB of RAM
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Laptop computer with built-in webcam and speakers, a 2.5 GHz processor, and 4 GB of RAM
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Tablet device with built-in webcam and speakers
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Smartphone with at least iOS 13 or Android 7.0
(Note: To use a smartphone, you must first download the Telehealth software (Zoom or Telehealth by SimplePractice, available for iOS or Android in the app store.)
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You will also need an internet connection that is at least 0.35 mbps. For optimal results, a reliable, high-speed internet connection with a bandwidth of at least 10-15 mbps will minimize connection issues and provide the best quality.
Do you accept health insurance?
We are in-network with most major insurance providers including: Aetna, HealthPartners, UCare, Optum/United Health Care/Medica, Preferred One, Blue Cross Blue Shield, Bind, United Medical Resources (UMR), Hennepin Health, Medical Assistance (MA / MHCP).
What do you mean by premium, copay, deductable, coinsurance and out of pocket max?
Premium: A monthly payment you make to have health insurance. Like a gym membership, you pay the premium each month, even if you don’t use it, or else lose coverage. If you’re fortunate enough to have employer-provided insurance, the company typically picks up part of the premium.
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Copay: A predetermined rate you pay for health care services at the time of care. For example, you may have a $25 copay every time you see your primary care physician, a $10 copay for each monthly medication and a $250 copay for an emergency room visit.
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Deductible: The deductible is how much you pay before your health insurance starts to cover a larger portion of your bills. In general, if you have a $1,000 deductible, you must pay $1,000 for your own care out-of-pocket before your insurer starts covering a higher portion of costs. The deductible resets yearly.
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Coinsurance: Coinsurance is a percentage of a medical charge that you pay, with the rest paid by your health insurance plan, that typically applies after your deductible has been met. For example, if you have a 20% coinsurance, you pay 20% of each medical bill, and your health insurance will cover 80%.
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Out-of-pocket maximum: The most you could have to pay in one year, out of pocket, for your health care before your insurance covers 100% of the bill.
Who do i contact if i have billing related questions?
Please reach out to info@lifelightmn.com or leave a message for us at 612-399-9996